Shipping Policy
Shipping Policy – Emedicacart
We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and exceptional service. We are committed to expanding our operations to serve customers around the globe and deliver beyond expectations.
How Do You Ship Packages?
Packages are shipped from our warehouses in:
-
China, USA, UK, Canada, France, Spain
-
Shipping methods may include ePacket or EMS, depending on the product's size and weight
-
Orders shipped from our US warehouse are typically sent via USPS
Do You Ship Worldwide?
Yes! We offer free international shipping to over 200 countries.
However, if we are unable to ship to your location, we will contact you immediately.
What About Customs?
Please note:
-
We are not responsible for any customs fees or taxes incurred upon delivery.
-
By ordering from us, you agree that one or more packages may be shipped to you, and they may incur custom charges upon arrival.
Estimated Shipping Times
| Location | Estimated Delivery Time |
|---|---|
| United States | 10–20 Business Days |
| Canada, Europe | 10–20 Business Days |
| Australia, New Zealand | 10–30 Business Days |
| Mexico, Central & South America | 15–30 Business Days |
Note: These times do not include our 1–3 day order processing time.
Do You Provide Tracking Information?
Yes. You will receive an email with your tracking number once your order is shipped.
-
If you haven’t received tracking information within 5 business days, please contact us at info@emedicacart.com
Why Does My Tracking Say “No Information Available”?
Some shipping carriers take 2–5 business days to update tracking information online.
If more than 5 days have passed since you placed your order and you still don't see any updates, please contact us.
Will My Items Arrive in One Package?
Not always. For logistical reasons, items from the same order may be shipped in separate packages, even if you selected combined shipping.
Need Help?
If you have any other questions, feel free to contact us at:
📧 info@emedicacart.com